How to File a Claim
Church Mutual Policy Holders
To Report a Claim by Telephone
To Report a Claim by Fax
To Report a Claim by Mail
To Report a Claim through the Internet
To Report a Claim Using E-mail
Download Forms Online
All Other Policies
Church Mutual Policy Holders
To Report a Claim by Telephone
To report a claim or to check the status of a claim by phone, call (800) 554-2642, then select Option "2" when prompted.
Non-emergency claims may be reported during regular business hours, which are 7:00 a.m. until 5:45 p.m. Central time, Monday through Friday.
Emergency claims may be reported at anytime. Church Mutual claim staff remain on-call round-the-clock and may be reached through our emergency answering service.
Before you call, it is helpful if you have your account and policy numbers, a description of the claim or accident phone numbers where you may be reached, and any other facts regarding the claim that may help our claims representative process your claim promptly.
